Your rights and our responsibilities
This website is owned and operated by STAFp Clinic. By accessing or using this website, you agree to the terms outlined in this disclaimer. The information provided is intended to support patient awareness and does not replace professional medical consultation. All content on this website is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Use of this website does not establish a doctor–patient relationship. Patients are advised to consult directly with a qualified healthcare professional for personalised care.
Patient Rights (South Africa)
STAFp Clinic upholds the principles outlined in the Patients’ Rights Charter of South Africa, including: The right to a healthy and safe environment The right to access healthcare services The right to confidentiality and privacy The right to informed consent The right to participate in decision-making regarding treatment The right to continuity of care All patients are treated with dignity, respect, and without discrimination. Click Below for More Details:
Termination of Pregnancy (TOP) Services
STAFp Clinic provides services in accordance with the Choice on Termination of Pregnancy Act (Act 92 of 1996). All services are conducted legally and ethically Patient confidentiality is strictly maintained Counselling and support are provided where appropriate Click Below for More Details:
Referral and Continuity of Care
In accordance with the ethical guidelines of the Health Professions Council of South Africa (HPCSA), practitioners at STAFp Clinic are committed to acting in the best interests of all patients. Where a patient’s condition falls outside the scope of services offered at the clinic, or requires specialised care, the patient will be appropriately referred to a suitable healthcare provider or facility. This ensures continuity of care and access to appropriate medical treatment in line with the National Health Act (Act 61 of 2003) and the Patients’ Rights Charter. Click Below for More Details:
Protection of Personal Information Act (POPIA)
STAFp Clinic is committed to protecting all personal and medical information in accordance with the Protection of Personal Information Act (Act 4 of 2013). All patient information is: Collected lawfully and transparently Used solely for medical and administrative purposes Stored securely and protected from unauthorised access Not shared with third parties without patient consent, unless required by law Patients have the right to: Access their personal information Request corrections Withdraw consent where applicable. Click Below for More Details:
Professional Ethical Standards (HPCSA Compliance)
All practitioners at STAFp Clinic are registered with and regulated by the Health Professions Council of South Africa (HPCSA) and adhere strictly to its ethical and professional guidelines. In accordance with HPCSA standards: All patients are treated with dignity, respect, and without discrimination Patient confidentiality is strictly maintained at all times Informed consent is obtained prior to any medical intervention Clinical decisions are made in the best interest of the patient Patients will not be abandoned and will be appropriately referred where necessary STAFp Clinic upholds the highest standards of ethical medical practice in line with HPCSA regulations.
Patient Rights & Legal Information
Patients have the right to raise concerns or complaints regarding services. By using this website or contacting STAFp Clinic, you acknowledge that: You have read and understood this disclaimer You consent to the processing of your information in accordance with applicable laws All queries can be directed to our below contact list